Need Assistance Paying Your Water Bill? Water Assistance Program Can Help!

Low-Income Household Water Assistance Program (LIHWAP) can help!

LIHWAP is a temporary emergency program that will help eligible households and
families afford water and wastewater services, providing a one-time payment for eligible
low-income households paid directly to the utility company. LIHWAP runs through
September 2023 or until the funds are exhausted.

How do I apply?
If you need assistance paying your water bill you can apply online at https://epass.nc.gov/.
You can also apply over the phone by calling your local county Department of Social
Services, printing out a paper application at https://epass.nc.gov/ and drop it off or fax
it to your local county Department of Social Services, or by apply in person at your local
county Department of Social Services office.